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How to Apply for NDIS: A Step-by-Step Guide

The National Disability Insurance Scheme (NDIS) is a support program in Australia designed to provide funding and services to people with a permanent and significant disability. If you or someone you care for has a disability that impacts daily functioning, applying for NDIS support can be a crucial step toward gaining more independence and improving quality of life. This article will guide you through the application process step-by-step how to apply for NDIS outlining eligibility, required documents, and tips for a successful application.


Step 1: Understand the Eligibility Criteria


Before applying, ensure you meet the basic eligibility criteria for the NDIS. You must:

  1. Be aged between 9 and 65 years. (Children under 9 may be eligible for early childhood intervention supports.)

  2. Be an Australian citizen, permanent resident, or hold a Protected Special Category Visa.

  3. Have a permanent and significant disability that affects your ability to take part in everyday activities.

  4. Live in an area where the NDIS is available.

If you meet these criteria, you can move on to the application stage.


Step 2: Gather Supporting Information


To support your application, you will need to provide documents that demonstrate how your disability affects your life. These may include:

  • Medical reports or assessments from your doctor or specialists.

  • Allied health professional reports (e.g., occupational therapist, psychologist, speech therapist).

  • Current support plans or documentation from service providers.

  • Information about your daily activities and any assistance you currently receive.

The more specific and detailed your documentation, the easier it will be for the NDIS to assess your needs.


Step 3: Contact the NDIS


There are a few ways to start the application process:

  1. Call the NDIS at 1800 800 110 to request an Access Request Form (ARF).

  2. Visit your local NDIS or Local Area Coordinator (LAC) office to speak with someone in person.

  3. Ask a service provider or health professional to assist you in making the request.

Once you receive the ARF, you’ll need to complete it and submit it along with your supporting documentation.


Step 4: Complete the Access Request Form


The ARF is the official document used to determine whether you are eligible for the NDIS. It includes:

  • Personal details (name, address, date of birth).

  • Consent to collect and share personal information.

  • Details of your disability and how it impacts your life.

  • Supporting evidence from your healthcare providers.

There is also a section for a treating health professional to complete. Make sure all required sections are filled in accurately before submission.


Step 5: Submit the Application


Once the form is complete and the supporting documents are gathered, you can submit your application by:

  • Mail to: GPO Box 700, Canberra, ACT 2601

  • Email to: NAT@ndis.gov.au

  • Or submit it through your Local Area Coordinator (LAC).

Be sure to keep a copy of everything you submit, including the ARF and any reports.


Step 6: Wait for a Decision


After submitting your application, the NDIA (National Disability Insurance Agency) will review the information and make a decision. This usually takes up to 21 business days, but it can vary depending on the complexity of your case or if more information is needed.

If additional details are required, the NDIA will contact you or your nominated representative.


Step 7: Attend a Planning Meeting (If Approved)


If your application is successful, the next step is to attend a planning meeting. This meeting is an opportunity to:

  • Discuss your goals and daily support needs.

  • Talk about what services and funding could help you achieve your goals.

  • Develop your first NDIS plan with your Local Area Coordinator or NDIA planner.

Make sure you prepare for this meeting by thinking about what you want to achieve in different areas of your life, such as work, social activities, health, or education.


What If Your Application Is Not Approved?


If your application is rejected, you have the right to request an internal review of the decision. You’ll receive information on how to do this in your decision letter. If you’re not satisfied with the outcome of the review, you can apply for a further appeal through the Administrative Appeals Tribunal (AAT).


Final Tips

  • Start early. The application process can take time, especially when gathering evidence.

  • Be honest and detailed. Accurately describe how your disability affects your life.

  • Seek support. You don’t have to do it alone—LACs, support coordinators, or advocacy services can help you navigate the system.



Here how to apply for NDIS Applying for the NDIS may seem overwhelming at first, but taking it step-by-step can simplify the process. With proper preparation and the right support, you can successfully access the services and funding that can make a real difference in your life.


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